Shipping Policy Memo Boost
This Shipping Policy explains how shipping works for orders placed on getmemoboost.org. If you have any questions about your shipment, contact us at support@getmemoboost.org.
1. Processing Time
Orders are typically processed within 1–2 business days after your payment is successfully confirmed. Once your order ships, you will receive an email with tracking details (where available).
- Processing occurs on business days only (Monday–Friday, excluding holidays).
- During peak demand, processing may take slightly longer.
2. Estimated Shipping Times
Shipping times begin after your order has been processed and handed off to the carrier.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–7 business days |
| Canada | 7–12 business days |
| United Kingdom | 6–10 business days |
| Australia / New Zealand | 7–14 business days |
| Europe (most countries) | 7–14 business days |
| Other International Destinations | 10–20 business days |
3. Shipping Rates
Shipping fees (if applicable) are calculated and displayed at checkout before you complete your purchase. Occasionally, promotions may offer free shipping on eligible orders.
4. Tracking
When available, tracking information is sent by email once your order ships. Tracking updates may take 24–48 hours to appear after the carrier receives the package.
- If you didn’t receive a tracking email, check your spam/junk folder.
- If you still can’t find it, contact support@getmemoboost.org with the email used at checkout.
5. Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses submitted by the customer.
- If you notice an address error, contact us as soon as possible at support@getmemoboost.org.
- We may not be able to update the address after an order has been processed or shipped.
6. Customs, Duties & Taxes (International)
International shipments may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost, unless explicitly stated at checkout.
7. Carrier Delays
Shipping carriers may experience delays due to weather, peak season volume, service disruptions, or other factors. While we work to ship your order promptly, we cannot guarantee delivery dates.
8. Missing, Lost, or “Delivered” Packages
8.1 Marked Delivered but Not Received
If tracking shows “delivered” but you did not receive your package, please:
- Check around your delivery location (mailroom, front desk, neighbors, safe drop areas).
- Contact the carrier directly with your tracking number.
- Email us within 7 days of the delivery scan so we can assist: support@getmemoboost.org.
8.2 Lost in Transit
If your package appears lost in transit, contact us and we will work with the carrier and fulfillment partners to investigate and determine the best resolution (reshipment or other remedy, as appropriate).
9. Returns Related to Shipping
If a package is returned to sender due to an incorrect/insufficient address, refusal, or repeated delivery attempts, we can help arrange a reshipment (additional shipping fees may apply) or discuss other options based on the situation.
For return/refund details, please review our Return Policy or contact support.
10. Contact Us
If you have questions about shipping, contact:
- Company: Memo Boost
- Website: getmemoboost.org
- Email: support@getmemoboost.org